IG Champ PVT LTD 145 Alum Rock Road, Birmingham, United Kingdom
1. General Refund Eligibility
You may request a full refund within 30 calendar days from the date of your initial purchase if you are not satisfied with the delivery of the services offered by IG Champ. To submit a refund request, you must contact our Customer Support team, providing your order number and a detailed explanation of why you are requesting a refund.
2. Ineligible Services for Refunds
Refunds will not be granted in the following cases:
Any free credits, promotional services, or trial services.
Services that have been fully delivered, confirmed and accepted by you.
Accounts found to be in violation of our Terms of Service, including any misuse of our services.
3. Refund Request Process
To initiate a refund:
Email our support team support [at] igchamp.co.uk with your order number and reason for the request.
Support will review your request and respond within 3–5 business days.
If approved, the refund will be issued to your original payment method, which generally takes 7–10 business days, depending on your bank or payment processor.
4. Right to Deny or Limit Refunds
IG Champ reserves the right to deny refund requests in the following scenarios:
If the request appears to be an attempt to exploit or abuse our refund policy.
If multiple refund requests from the same customer for similar or different services appear.
If you fail to comply with our Terms of Service, or violate any relevant policy.
5. Service-Specific Guidelines
Once your ordered services have been fully delivered and confirmed by you, those services become non-refundable. If you experience any issues with delivery or quality within the 30-day window, please contact support promptly so we can assist you.
6. Modification of Policy
IG Champ may update or revise this refund policy at any time without prior notice. By continuing to use our services after such changes, you agree to comply with the then-current version of this policy.
7. Contact Information
For any inquiries about this refund policy or to submit a refund claim, please contact our Customer Support team at the email address listed on our website.
Thank you for choosing IG Champ for your services.
